Means for employee
communication, dialogue and engagement
Engagement initiatives
Employee forums or Employee affinity networks - specially in areas
like IT, where people travel to locations in different countries
either all alone or with spouses and both need network support,
or in manufacturing / mining sector, where again, employees are
transferred, but this time at times in non city areas.
Environment / Eco / Social clubs
Employee committees
Anonymous channels - where employees can register their complaints
without any fear and of course, without disclosing their details.
Voice of employees forums
Business Resource Affinity Networks
HRD blog
Ask the CEO blogs
Grievance redressal board
Employee satisfaction surveys
Inclusivity survey
Labor negotiations
Bulletin boards
Corporate television
Corporate TV which runs programmes across locations
Intranet which shares company policies, guidelines, alongwith
financial, organisational, brand ...sustainability
Mailers
Benefits of these meetings
Open and reliable channels of communication across entire
workforce
A sense of shared perspective, with multiple touch points to support
alignment
HINDALCO
A case study of how Hindalco, an Aditya Birla
Group Company is engaging with rural communities in the neighbourhood
Hindalco engagement with Employees
Through employee engagement survey, conducted by an independent
third party expert for our employees once in every two years.
Through formal employee feedback
Conducting regular performance assessment for all employees
Through HR Capability vs. Capacity requirement, Competency Assessment,
Leadership effectiveness studies, Feedback from Exit Interview
Using the internal website and magazines as communication platform
Important issue identified
Employment benefits, Talent management, Occupational health and
safety, Company values
Key stakeholder engagement activities
in the reporting period (2010-11)
The biennial Organizational Health Survey (OHS) conducted by Gallup
served as a barometer of the engagement at work index in our Group
with a record participation of 97%
Through “Full Circle”, the quarterly e journal of
Hindalco Industries Limited, the environmental sustainability
issues of different operations have been communicated
Group magazine such as “Aditya Kiran”, the CSR initiatives
of the groups are being communicated to the employees through
Magazines Margdarshika
“Aditya Disha” is an internal website which is being
used for all internal communication purpose, reference points
for all policies, single window system with e-learning facilities
MAKING HEALTH AND WELLNESS MORE ACCESSIBLE
In 2006, The Bama Companies was faced with double-digit healthcare
cost increases. To counter this growing trend and improve the
overall health and wellness of each team member and their families,
Bama implemented a four-part wellness program designed to encourage
employees to take an active role in their overall health and physical
fitness.
SOLUTION
The Bama Companies began by opening an on-site clinic and three
fitness facilities that are free and available 24 hours a day.
The clinic performs annual personal health assessments for employees
and all of their family members over the age of 18. The fitness
centers employ three personal trainers who are available to assist,
educate and guide employees in developing their personal fitness
plans. Next, the topic of “back safety” was included
in all new employee orientation meetings, and re-training is conducted
annually. Stretching exercises are also mandated before each shift.
In addition, on-site vending machines now stock lowfat, low-calorie,
nutrient-dense foods and zero-calorie beverages. Healthy living
campaigns (like tobacco cessation and stress management) are conducted
annually. The company also worked with the Tulsa Community Foundation
(TCF) to create the Bama Emergency Assistance program, known as
BamaAid, which provides team members with short-term financial
assistance during unexpected hardships and emergencies beyond
their control, such as home catastrophes, natural disasters, personal
or medical emergencies, funeral expenses, emergency travel and
military deployment.
RESULTS
The results of the program have been exciting, both physically
and fiscally. As of July 2011, the rise of insurance premiums
has not affected Bama’s employees. Voluntary turnover is
down to 7.5 percent across the entire company, resulting in a
50 percent improvement since 2008. The clinic is averaging 250
office visits and 150 chiropractic adjustments/therapy treatments
per month – all at no out-of-pocket expense to the employee.
The accident/total incident rate has also steadily declined –
down from 6.8 in 2009 to 3.7 in 2011. Fitness center usage has
also grown to include 25 percent of the employee population.
Source : 2012 Best of Sustainable Supply by McDonalds
Reliance Industries Ltd
RIL's occupational health initiatives focus on lifestyle
diseases in addition to workrelated hazards. It has
comprehensive programmes in place for the identification and management
of diabetes and hypertension. These include awarness generation,
counselling and providing nutritional advice to the employee and
their family. RIL supports initiatives such as yoga camps and
health check-ups at its townships to benefit families of the employees.
RIL has an advanced, merit oriented performance evaluation system
in place wherein employees are rated annually according to their
team's performance, their individual performance and their performances
on special projects. Every employee has access to his/her personal
performance information online.
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