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Typical interactions companies can have with their communities
Discussions with community members on local social, environmental, economic and developmental challenges
Discussion with local NGOs or association of NGOs
Regional priority plans — health, community revitalization, youth
Direct, on-the-ground relationships
Networking relationships across community partners
Recognition events
Signature partnerships
Social media

What should be discussed in these brief meetings
Critical local needs
Strategic partnership priorities — e.g. a pharma company can discuss partnership in health, obesity ...

Benefits of these meetings
Focused, tailored approach to community service that is aligned with the company's brands or , our local communities, and the most pressing priorities on which Campbell can have the greatest impact

HINDALCO
A case study of how Hindalco, an Aditya Birla Group Company is engaging with rural communities in the neighbourhood

Hindalco engagement with communities
Hindalco engages with communities at each and every stage of project execution through a institutionalized feedback process. The company uses focused mechanisms to involve the Village Development Committees (VDCs), Gram Pradhan and Self Help Groups (SHGs) as well as direct project beneficiaries in the decision making process. The company carries social satisfaction surveys conducted through third party independent assessors such as NGOs and social institutions. Structured CSR Meet by corporate, Meeting with Society Leaders, Government agencies

Important issue identified
CSR activities (ensuring community mpowerment)

Key stakeholder engagement activities in the reporting period (2010-11)
An integral part of its community involvement programme and monitoring framework.
Social satisfaction survey.
Hindalco is an anchor partner to the Sonbhadra Skill Development and Livelihood Promotion Council formed by FICCI

Reliance Industries Ltd
RIL supports primary health care centres in several locations through management support, distribution of free medicines and has also invested in testing centres for diseases like HIV/AIDS and TB. In terms of ensuring that the communities are not adversely affected by plant activities, RIL conducts regular community-oriented trainings on fire safety, spills and explosions.

RIL has several programmes to promote waste management, including- a zero garbage campaign in its townships and surrounding
villages at Hazira, a programme to support rag pickers in recycling PET bottles in Surat, awareness generation programmes and construction of roads using 5 % plastic waste in collaboration with the Gujarat Engineering Research Institute.